Team 218 Web Services Testimonials

We are driven to provide the absolute best customer service you’ll find. These testimonials illustrate that ideal. We are proud of the relationships we’ve built and strive to be a valued partner to each of our clients. Nothing speaks to customer satisfaction louder than customer loyalty.

Kelly Designs In Concrete Screenshot

Kelly Designs In Concrete Website

“Working with Team218 has been a refreshing change from the “marketing” style website services I have used in the past. Their responsiveness, attention to detail and follow through are top notch. Thanks for all your great work!”

Kyle Kelly
Kelly Designs In Concrete

Customer Service

We approach customer service as a core component of our business. Simply put, we believe in taking care of our customers in the same way we would like to be taken care of. It’s never something that can just be tacked on the the end of a project or transaction. It must be a cohesive, intertwined experience throughout the entire customer interaction.

It’s rare these days but when you receive great customer service, you know it right away.

Here’s a reply from one of our clients:

The changes look really good to me. Thank you so very much. I’m also impressed with how quickly you got them accomplished. I would have hoped for the next week or two. Service within a few hours is exceptional.

That’s exactly the kind of reaction we do our best to get from our customers.

Here’s another response:

I discovered that a site of mine (with which Team 218 had no previous involvement) was down on a Friday afternoon. Team 218 immediately responded to my email asking for assistance and continued to work through the weekend finding and fixing the issues while communicating with me regarding the status. They aren’t joking about fanatical customer service”.

Be on the lookout for great customer service as you go about your day-to-day activities. See how many times you receive it and remember to recognize the employee or business that has gone a little above and beyond. 

Iowa Web Design - Belle La Vie Beauty Bar

Belle La Vie Beauty Bar Website

"Team 218 is simply AMAZING! You get immediate responses, and solutions are implemented in record time. Chuck goes above and beyond in every aspect of web design. He has a keen ability to listen to needs and then goes to work, resulting in incredible product results. Thank you so much!"

Kim Steinhauser
Belle La Vie Beauty Bar